“Major Venmo Outage Disrupts Thousands: App Failure Triggers Wave of User Complaints”

On December 3, 2025, Venmo experienced a major outage across the United States, with users reporting widespread problems with logging in, loading the app, and sending or receiving payments. According to outage-monitoring site Downdetector, reports surged rapidly within minutes: from around 4,000 at 3:50 PM PT to more than 37,000 by 4:33 PM.Across multiple media reports, the number of affected users is described in the “tens of thousands.”

How users were impacted

Many reported that the app simply wouldn’t load or allowed access — meaning they couldn’t check their balance, make payments, or receive funds.
Users described the disruption as coming at bad times — some couldn’t pay for essentials like dinner, groceries or even medicine.
For people relying on Venmo for immediate peer-to-peer payments, bill-splitting, or time-sensitive transfers, the outage was a major inconvenience.

Social media (particularly on X, formerly Twitter) quickly became a forum for complaints. Users posted things like:

“@Venmo kind of scary when all your payment info goes missing. App doesn’t work. Cannot get a hold of anyone in customer service.”
Others demanded clearer communication from the company — many said they felt left in the dark about what was happening or when service would be restored.
Some expressed concern over security or possible hacks, given the sudden inability to access accounts or payment history.